SEO Chartered Surveyor

National: £37,146, London: £41,903
03 Jul 2019
10 Sep 2019
Contract Type
Full Time
Job Position


North West, South East, Wales, Yorkshire and the Humber, South West, North East, West Midlands, London, East Midlands, Eastern

About the job Job description

Are you looking for an organisation that cares about the work-life balance of its workforce? An employer who offers structured personal development, progression opportunities and exceptional training? Well look no further. 

Who are we? 

We are the Valuation Office Agency (VOA), an executive agency of HM Revenue & Customs. It’s our job to provide valuations and property advice to support taxation and benefits to the government and local authorities in England, Scotland and Wales. We also provide valuation and surveying services to public sector bodies. 

Our people take on wide-ranging valuation work with major social impact. We value millions of UK properties – from airports to zoos. The work our people do underpins the collection of over £51 billion revenue that’s vital in funding the UK’s public services such as schools and hospitals. 

The Role 

You will work across a number of our teams and be responsible for managing a large individual caseload and conducting valuations and negotiations. You’ll find immediately that you'll have a great breadth of work exposure, including the chance to work on some high-profile and unusual properties. 

You will establish and maintain professional relationships with clients and agents, provide technical advice and oversee the quality assurance process. As you would expect, the role involves site visits to inspect properties of various classes and attendance at Valuation Tribunals, where you’ll represent the Valuation Officer. 

It is important that you can produce high-quality work to deadlines, so in addition to your professional qualifications, we’ll want to see evidence that you can deliver at pace, make effective decisions and collaborate with others productively. 

You’ll need to understand the wider economic and commercial environment and have a good appreciation of legislation, case law and codes of practice. At the same time, you’ll be surrounded by highly experienced and respected colleagues, who are able to help you develop your knowledge and professional practice. You will also benefit from excellent training and support. 

Our Requirements 

You will: 

• Be qualified with a personal and professional dedication to your ongoing development 
• Lead, motivate and inspire others to deliver results including sharing your professional knowledge to help others develop 
• Have great interpersonal skills and be able to deal with a wide range of customers, and partners 
• Provide demonstrable examples of your technical knowledge and the ability to show you apply your professional expertise, as well as legislation, case law and codes of practice to your decision-making 
• Demonstrate strong analytical and judgement skills by interpreting a range of evidence to provide relevant advice, and reach sound conclusions 
• Relevant technical knowledge. 
• Have relevant experience and understanding of the commercial and economic environment.


• You’ll require a full driving licence


• It’s essential that you have a full RICS/IRRV surveying qualification (Valuation/General Practice) or equivalent.


• We need you to have RICS/IRRV membership


We'll assess you against these behaviours during the selection process:

  • Leadership
  • Managing a Quality Service
  • Delivering at Pace
  • Developing Self and Others

Benefits Pensions

Civil Service pension schemes may be available for successful candidates.


• We offer structured personal development, progression opportunities, and exceptional training with some of the most experienced professionals in our industry who are on hand to share their expertise and support. 
• While we work hard, we respect your work-life balance, with flexible working conditions reflecting the best in the sector. 

• We offer a range of flexible working options, a generous leave allowance that starts at 25 days and goes up to 30 days after 5 years’ service and a pension scheme. 

• Maternity, adoption or shared parental leave of up to 26 weeks with full pay followed by 13 weeks statutory pay and a further 13 weeks unpaid, and paternity leave of 2 weeks at full pay 

Things you need to know Security

Successful candidates must pass basic security checks.

Nationality statement

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.


To apply for this post you must complete an online application with the following. 

• A CV setting out your career history, with responsibilities and achievements. 

• A Personal Statement (maximum 500 words) focusing on how you meet the technical expertise in Our Requirements (See Job Description). Please note the Personal Statement box allows 1200 words but your application will be capped at 500 words for this campaign 


• It is intended to interview all candidates who fulfil the essential requirement of full membership of RICS or IRRV. However if we receive a high volume of applications we reserve the right to undertake a sift which will be based against how well you meet our person requirements which will be on your CV and Personal Statement 


We will assess you on behaviours and your technical knowledge. 

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information Contact point for applicants

If you require more detailed information or general advice about the above post please contact the central ops resource & risk team at 

If you have any queries about the recruitment process, please contact Paul Smith on 03000 505514 or at 

Sift/interview dates and location

Sift: To be confirmed 

Interview Locations: National 

Interview Dates: We intend to schedule interviews throughout the time this advertisement is live. The interview period will commence 4th July 19 with final interviews taking place shortly after the closing date

Further information

If you can meet our person requirements above we are keen to hear from you 

There must be no restrictions preventing you from taking up this appointment. 

If you are applying internally or from another Government Department on a level move, you should ensure your current department or business area will release you before applying. 

Merit Lists 

As part of the application process you will be asked to tell us which of the locations available, you can work in. You will be able to specify up to 3 options. We will create separate merit lists for each location and make job offers from those lists. If successful you will be placed onto the list for your chosen locations. If you accept a role in one of the locations, you will automatically be removed from any other merit list. 


In October 2017 the Agency communicated its revised Estates Strategy and the locations from which it intends to operate in the future. By 2023, those locations will be Aberdeen*, Birmingham, Bristol, Cambridge, Canary Wharf, Cardiff, Colchester, Croydon, Durham, Eastbourne, Edinburgh*, Exeter, Folkestone, Glasgow*, Hull, Inverness*, Leeds, Liverpool, Manchester, Newcastle-Upon-Tyne, Norwich, Nottingham, Plymouth, Southampton, Swansea, Wembley, Worthing* and Wrexham 

Note : Due to space restrictions posts advertised in Canary Wharf are only available to existing VOA staff already based in that location. 

Please note the Poplar location is our Canary Wharf location, 10 South Colonnade, E14 4PU. 

Due to the way the CS Jobs system is set up that when choosing your preferred locations you will find that the Wembley & Canary Wharf / Poplar location will not appear on the list of options. They are replaced by Harlesden & Tower Hamlets. 

Should you wish to choose Wembley as a location then please select Harlesden. 

Should you wish to choose Canary Wharf/Poplar as a location then please select Tower Hamlets. 

VOA employees only: If you are currently in receipt of DTA as a result of a VOA office closure/restructure and it is agreed for you to take up this role in your current location, you may continue to receive DTA for the remainder of the period you can claim for. Please check with the Vacancy Holder on preferred locations for this role before you apply. 

Terms & Conditions 

Voluntary terms apply. 

Please note that the VOA has updated its terms and conditions of employment as part of Civil Service Reform. For more information on how this will affect you, please see attached FAQ document. 

Reserve Lists 

A 12 month reserve list will be applied to this trawl as standard. 

Starting Work 

The successful candidate/s will normally take up duty within one month from notification of success at interview. 


All applications for these vacancies must be made on-line. There are limited exceptions to this. Paper applications will only be considered if you have a disability that will prevent you from applying on-line. If this is the case, please email 

*Once you have submitted your application it cannot be amended; only submit your application when you have completely finished and answered all the relevant questions. 

Please note: *Late applications will not be accepted. 

In order to process applications without delay, we will be sending completed Criminal Disclosure checking forms to Disclosure 
Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading.. 

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email 

Reasonable adjustment 

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should: 

Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs 

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional 

The Valuation Office Agency’s recruitment processes are underpinned by the Civil Service Commissioners Recruitment Principles, which outlines that selection for appointment is made on merit based on fair and open competition. 

If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioners Recruitment Principles, you may make a complaint, by contacting the Central Recruitment Team at the following address 

If you are not content with the outcome of your complaint you have the right to complain to the Civil Service Commissioners 

For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission 

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