Property Management Surveyor

There is a supporting team of facilities managers, building managers and our 24hr Helpdesk. The role will require liaison with the full complement of property management staff across the business including employees of BNP Paribas Real Estate Facilities Management as well as staff across other business lines such agency, lease advisory, building consultancy and investment agency.

Key deliverables
Providing high quality Property Management services to your client and Director
Preparing revenue budgets and quarterly forecast reporting with the support of a qualified accountant and finance department assistance
Liaising with the clients, their solicitors and tenants on daily basis
Advising the client in respect of tenancy applications and controlling the licence process
Instructing and liaising with facilities managers and building consultants in respect of repairs and planned maintenance programmes
Carrying out regular routine property inspections
Arranging and facilitating regular tenant meetings
Liaising with Facilities Managers to in respect of service charge budgeting and reporting and undertaking regular service charge expenditure monitoring and reporting
Management of Lease / Tenancy Schedules
Liaising with the client accounting team on production of annual service charge budgets, approving reconciliations, rent raising reports etc.
Management of income arrears and recovery (supported by a dedicated credit controller), invoice approvals, setting up new properties, maintaining the property database, updating the Helpdesk and Tramps, etc
Identifying and undertaking asset management initiatives under supervision
Due diligence for acquisition and disposals
Attending and chairing regular client and tenant meetings.
Preparing reports for client meetings
Attendance at team and department meetings

Roles and responsibilities
Financials
Has a fee earning target
Is aware of the team target and the role they play in achieving this
Understands what generates revenue and makes profit

Clients and Business Development
Manages and maintains existing clients relationships at a senior level on a day-to-day basis
Can identify new business opportunities outside own discipline and pass on
Works independently on most assignments and receives guidance only on unusual issues
Has broad knowledge of principles and practices of related disciplines
Enhances BNP Paribas Real Estate's reputation through successful delivery

People
Supervises and co-ordinates teams on assignments
Shares knowledge with / provides information to colleagues and team
Mentors other junior colleagues

Systems and Process
Person specific. Evaluates, adapts and improves standards, techniques and procedures
Is a contributor to BNP Paribas Real Estate projects

Person specification
Essential qualifications & experience
RICS Qualified
Proven experience within a commercial property management department
Proven experience of direct reporting to property management clients
Good working knowledge of Microsoft Excel, Word, and Outlook
Managing lease events, rent reviews and expiries
Making recommendations on tenant applications
Asset Management skills. Solid Landlord and Tenant knowledge.
Property Management Accounting knowledge - statements of account, service charges etc.

Desirable qualifications
Previous use of Tramps or Horizon Property Accounting packages

Key skills/competencies
Excellent written and verbal communication, with a high level of attention to detail
Pro-active "can do" approach - a good team worker and player
Confident in ability to work autonomously - uses initiative / self starter
Excellent time management, organisational and prioritisation skills
Professional and presentable
Enthusiastic, reliable, flexible and friendly
Numerate
Full clean driving licence