Apprentice

We are currently recruiting an Apprentice Surveyor to provide general assistance to the Professional team. The apprentice will be required to complete the Surveyors Apprentice Technicians Level 3 course or if they have the required qualifications, a Level 6 Surveyors degree alongside on-job learning.

KEY RESPONSIBILITIES

• Maintain databases with property details
• Respond to enquiries for property services
• Communicate effectively and professionally with clients and applicants via telephone calls, letters and e-mails
• Comply with the administrative procedures, personnel and safety procedures, and codes of conduct, as laid down by the Company, and observe requirements of the Company’s Quality Manual.
• Research and provide statistical and other information as and when requested.
• Maintain strict confidentiality in all matters concerning the company and its clients.
• Keep up to date with any changes or proposed changes in legislation, Codes of Practice or Directives pertinent to your work.
• Attend meetings and record minutes as and when requested.
• Provide other ad-hoc support and to the various teams
• Any other reasonable duties Management may request from time to time.

PERSON SPECIFICATION

Knowledge

• A basic understanding/ interest of commercial property matters
• Interest of current SHW commercial activity and the services that we offer.
• IT literate, with an ability to use IT as a tool to support work, through effective use of databases, websites and in-house templates.
• Appreciation of the external factors that influence the property sector.
• Appreciation of how a business may cross sell.

Skills

• Problem solving – ability to solve problems effectively and creatively.
• Time Management – ability to organise own work and manage time effectively.
• Written and verbal communication – high standard of English. Clear, concise and accurate communication.

• Able to present oneself in a professional and courteous manner

Experience

• No experience of working within the property sector is required, however a desire to build a career within the property sector is essential. An applicant who has undertaken some work experience in the property sector is highly desirable.

Behaviours

• Resilience – work through mistakes, handle rejection, challenges or ambiguity.
• Curiosity – an eagerness to learn and work.
• Influencing – to achieve positive outcomes in relation to proposals, plans and working relationships.
• Tenacity – perseverance over a period of time to achieve objectives, irrespective of obstacles.
• Thoroughness – attention to detail and accuracy, ensures activities and tasks are handled correctly and completed on time.
• Confident - both on telephone and face to face.