Facilities / Building Manager / Front of House Manager

What is the opportunity?

Working for an international consultancy, you will be responsible for managing a prestigious multi-occupied office building within the city centre.

Further Details:

- Contractor Management: assist the facilities manager by managing and monitoring contractors on the site and reporting on the performance of those contractors; and report any maintenance/cleaning issues and obtain quotes for repairs.

- Health and Safety/Risk Management: comply fully with the Health and Safety Policies and Environmental Management Policy; conduct inspections of common parts and void floors; carry out and record flushing of infrequently used water outlets; and act as the fire marshal for site and assist with evacuations.

- Reporting: ensure the collation and recording of regular occupier questionnaires; ensure all forms of customer feedback are recorded accurately and to assist in ensuring this feedback is utilised appropriately to improve our services; provide reports on various matters; and manage the front of house concierge and security.

- Budgets: identify cost saving and more efficient working practices.

- Reception Duties: manage the reception desk, taking calls and directing staff and visitors to the correct location; and field and resolve tenant queries where possible.

- Occupier Engagement & Experience: assist in creating occupiers community through understanding of occupier needs and requirements; negotiate with local retailers special offers and services at the property and disseminating the discounts/ services via social media/email; and act as a brand ambassador for the building;

- Other: assist the Facilities Manager in ensuring the smooth and efficient operation of the site.

- Working Hours: Monday to Friday, 07:30 to 16:30.


To Be Successful:

- You need experience working in a professional environment
- You need experience in Building Management, Facilities Management, Hospitality, or Front of House.
- You need to have a professional manner
- You will need to have a can do attitude and be willing to gain new experience
- You will need attention to detail.