Repair Surveyor - Claims Management and Loss Adjusting

Hays Property & Surveying
England, London, City of London
£35000.00 - £50000.00 per annum
Closing date
7 Oct 2020
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Repairs Surveyor - Home based role - Claims Management and Loss Adjusting Business

Your new company

One of the largest claims management and loss adjusting businesses are looking to appoint a Repairs Surveyor in their Subsidence team.

Your new role

As a Building Surveyor, you will join the Subsidence Team, working in the South London and Southern counties area. You would be based at home but working closely with other team members and service providers. You will take responsibility for managing a portfolio of domestic/ commercial subsidence claims that are within their repair phase, from preparation of repair schedules through to conclusion of the repairs, ensuring the delivery of both quality service and workmanship from contractors.

What you'll need to succeed

  • Ideally you will have surveying/ engineering degree or HND and looking to obtain chartered status e.g. MCIOB, MRICS, MICE and ideally an insurance qualification, though not essential
  • A detailed knowledge of structural defects affecting buildings and their suitable repairs
  • An ability and confidence to recognise and diagnose the causes of damage between subsidence damage and non-subsidence damage of buildings and structures
  • An understanding and knowledge of repair techniques to damaged buildings and their causes, particularly in respect of subsidence damage
  • Experience of insurance claims handling would be advantageous but is not essential as training will be given
  • Experience in handling and the resolution of complaints would be advantageous
  • The ability to be decisive in resolving matters, an appreciation of the importance of delivering outstanding customer service, and excellent communication and empathy skills
  • A good working knowledge of IT and most Microsoft packages
  • Knowledge of CDM and Party wall legislation
  • The ability to work in a home-based role but closely with a remote team of support staff and other colleagues, as well as manage and plan your own workload whilst delivering professional advice to both claimants and insurers
  • Experience of working to tight timescales and meeting client specific SLA's
  • The requirement to travel and visit claimants is essential
  • A full UK Driving License.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at

Hays Property & Surveying

Hays Property & Surveying is the UK’s leading specialist property and surveying recruitment consultancy. We specialise In recruiting professionals across all disciplines, including: quantity surveying, general practice, building surveying and project management. Using our unrivalled database of specialist candidates, our expert consultants provide high quality match making, connecting the right people with the right jobs.


We share ideas, knowledge and experience across businesses and territories to deliver outstanding results and we invest heavily in equipping our staff with the specialist skills necessary to perform to the highest standards, while developing their careers.

Our website provides the latest jobs, industry news, salary surveys, information and careers advice. We pride ourselves in our strong relationships with industry organisations, constantly striving to provide the best possible service to our clients.

Specialist Recruitment

Tel : 0207 259 8811

Address : 23 Lower Belgrave Street, London, SW1W ONT.

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