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Projects & Programme Delivery Technical Support Surveyor

Natural Resources Wales
Wales-wide projects, office base is Crosshands or Tŷ Cambria
£25,828 rising to £29,352 over four years
Closing date
6 Dec 2020

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Job Details

Projects & Programme Delivery Technical Support Surveyor

Post Number - 202706

Grade - 4, £25,828 rising to £29,352 over four years

Location -Wales-wide projects, office base is Crosshands or Tŷ Cambria

Directorate - Operations

Team - Projects & Programme Delivery

Reports to - Team Leader 2 – Projects & Programme Delivery

Direct Reports - None

Welsh Language requirements

Essential Level 1 – able to pronounce Welsh and use basic phrases

Desirable Level 3 – Able to pronounce Welsh in some work situations

Please note if you do not meet the Welsh language requirements specified i.e. ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.

Contract type - Permanent

Work pattern - 37 hours per week Monday to Friday

Application information

Application closing date - 6 December 2020

Interview to take place on and where - Via Skype, date to be confirmed.

To apply send your completed applicationform to

If you have any queries,

Job context

As a Technical Support Surveyor in Projects and Programme Delivery’s Business Team, you will provide administrative and organisational support to the Senior Specialist Surveyor and project teams. You will support the delivery of national capital projects by managing Estates information, such as Land Reigstry data, legal documentation, compensation claims and electronic filing.

Projects delivered by the Projects and Programme Delivery team include flood risk management, reservoir compliance, Hydrometry and Telemetry upgrades, Fisheries improvements, the Metal Mines programme and Forestry Estate infrastructure schemes.

Consider the principles of SMNR and the Well-being of Future Generations Act, and ensure these are reflected in your work and decision making.

Applying for this post

The following categories will be used to assess the quality of applications both at sift and interview. Please read the whole of the Role Description to ascertain at what level this information needs to be presented.

  • Managing Resources (non-financial and/or financial)
  • Forward Thinking
  • Analysing and Judgement
  • Collaborating with others
  • Advising and Influencing
  • Qualifications and Skills

Role Description

Job Purpose:

The post holder will manage Estates information required for the delivery of national capital schemes by the Projects & Programme Delivery team and provide support services to the Senior Specialist Surveyor. These will include the Flood Risk Management programme, the Reservoir Compliance programme, Hydrometry and Telemetry upgrades, Fisheries improvements, the Metal Mines programme and Forestry Estate improvements.

You will undertake Land Registry searches, database management, GIS mapping, electronic filing and tasks required of NRW under the Water Resources Act 1991, Environment Acts and Forestry Acts, such as preparing Statutory Notices of Entry and processing and monitoring compensation claims.

Key Job Accountabilities:

  • Supporting the Senior Specialist Surveyor by effective planning and monitoring progress of key projects to contribute to project and programme success and key performance indicators.
  • Supporting estate management of capital schemes by undertaking Land Registry searches and Water Resources Act, Environment Acts and Forestry Acts tasks, such as preparing Statutory Notices of Entry and processing and monitoring compensation claims.
  • Produce, review and process information required under Water Resources Act, Environment Acts and Forestry Acts.
  • Manage, store, retrieve and interpret project estates documentation including claims, leases and other commercially sensitive information.
  • Provide information for the purposes of estates management.
  • Acting as a point of contact for estate and legal enquiries relating to Project & Programme Delivery’s national capital schemes.
  • Deal with queries from project teams, stakeholders, external landownersand internal NRW teams.
  • Arrange meetings, site visits and liaison with external landowners and project teams.
  • Undertake appropriate cost-centre and project administration and provide full secretariat services to project meetings and the Senior Specialist Surveyor.
  • Complementing the Projects & Programme Delivery team and contributing to project targets and performance indicators.
  • Produce appropriate records of decisions, actions and outcomes to justify and demonstrate that all legal and procedural requirements have been met.
  • Produce and provide regular accurate information to managers on progress, to adapt and ensure delivery of work to time and cost.
  • Updating and managing project data to include GIS mapping, electronic filing, land and property inventory and estate management.
  • Improving ways of working and offering suggestions for change. Learning from experience and constructive feedback.

Key Job Qualifications or Knowledge:

  1. Previous experience in an Estates related role.
  2. Knowledge of Welsh and UK legislation related to capital schemes, notably the Water Resources Act 1991, Environment Acts and Forestry Acts.
  3. Experience of technical analysis and interpretation of a range of complex information and data sources; and analysing large data sets.
  4. Effective at developing good stakeholder relations internally and externally.
  5. The ability to work collaboratively with other team members and external land agents and with an understanding of the delivery aims of the Operational teams and project teams.
  6. Numeracy skills and ability to communicate clearly verbally and in writing.
  7. Excellent communication and inter-personal skills.
  8. Organised and adaptable and able to respond to changing demands on workload.
  9. Possess good literacy, numeracy and IT skills on a range of software (specifically Microsoft Office, Geographic Information Systems, digital land mapping systems and Document Management Systems).
  10. Experienced in office administration.
  11. Willingness to attend site meetings and record site minutes.
  12. Manage, store, retrieve and interpret project documentation including contracts, leases and other potentially sensitive information.

What you will do

You will produce, review and process information which will be used by others.

You will retrieve and interpret a variety of information and manage internal department systems and processes.

You will develop processes to be used by others within the team or function.

You will share and provide information, deal with queries and provide straightforward advice.

You will provide information in relation to contracts and contract requirements.

Your work activity may involve income generation.

You will work independently and deliver your work plan in line with agreed parameters and may also guide the work of others.

Who you will be working with

You will have a high degree of interaction with both internal and external customers on a regular basis.

You will engage with the public and communities and will be responsible for ensuring the health and safety of the groups you work with.

You may need to deal with members of the public who are angry or upset.

You will supervise the work of others including providing basic guidance and allocation and/or checking of work.

Where you will be working

Your role may entail travel between different NRW locations, as well as working at partner organisations and other premises.

You may at times be field based, working outside and leading groups of people.

What knowledge and skills you need

You will have previous relevant work experience in your subject area and a solid understanding of the work of NRW.

You will be studying towards a technical based qualification and may be part qualified or have associate membership.

You may be educated to degree level or have a Level 4 qualification of the Credit & Qualifications Framework for Wales or have equivalent knowledge and experience.

You will have good communication and customer care skills with the ability to work with a range of individuals and organisations, with good facilitation and engagement skills.

You will have the skills to develop and manage customer relationships.

You will have good literacy, numeracy and IT skills and the ability to work unsupervised and to manage your own workload.

You will have an understanding of contracts and contract law.

You will demonstrate tact and patience and able to remain calm when dealing with customers who may be angry or upset, to ensure that you can resolve issues where possible.

What other information is relevant to your job

You will realise your contribution by applying the principles of SMNR to your work; in how you think, plan and deliver activities.

You will be expected to work with teams and individuals from across NRW, sharing your expertise and insight to solve complex problems. You will support collaborative working with partners and sector organisations, focussing on shared priorities.

You are responsible for complying with the policies, procedures and processes that relate to your role.

You are responsible for ensuring that all financial transactions undertaken by yourself represent value for money and meet the requirements of the organisation.

NRW is a Category 1 responder under the Civil Contingencies Act (2004), and this means we have a duty to work with partners to prepare for and respond to emergencies and incidents covered by the Act.  All staff may be required to undertake activities, at a level commensurate with the skills and experience required by their role, to assist in ensuring this duty is undertaken.

This role description sets out a broad indication of the role, where it sits within the overall NRW structure and indicative expectations of the post holder. It is not intended to provide a detailed description of all tasks and activities. This document should be read in conjunction with the job specific Personal Development Plan which sets out the specific activities and projects to be delivered during the year.

Before applying for this role please read the candidate guidance

Natural Resources Wales embraces diversity and promotes equal opportunity. We recruit by merit on the basis of fair and open competition. We welcome and encourage applications from groups currently underrepresented including women, black and ethnic minority groups and people with a disability and we have a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

We are an employer of choice because we put the principles of human rights, equality, fairness, dignity and respect at the heart of our values.


Our roles and responsibilities

  • Adviser: principal adviser to Welsh Government, and adviser to industry and the wider public and voluntary sector, and communicator about issues relating to the environment and its natural resources
  • Regulator: protecting people and the environment including marine, forest and waste industries, and prosecuting those who breach the regulations that we are responsible for
  • Designator: for Sites of Special Scientific Interest – areas of particular value for their wildlife or geology, Areas of Outstanding Natural Beauty (AONBs), and National Parks, as well as declaring National Nature Reserves
  • Responder: to some 9,000 reported environmental incidents a year as a Category 1 emergency responder
  • Statutory consultee: to some 9,000 planning applications a year
  • Manager/Operator: managing seven per cent of Wales’ land area including woodlands, National Nature Reserves, water and flood defences, and operating our visitor centres, recreation facilities, hatcheries and a laboratory
  • Partner, Educator and Enabler: key collaborator with the public, private and voluntary sectors, providing grant aid, and helping a wide range of people use the environment as a learning resource; acting as a catalyst for others’ work
  • Evidence gatherer: monitoring our environment, commissioning and undertaking research, developing our knowledge, and being a public records body
  • Employer: of almost 1,900 staff, as well as supporting other employment through contract work
Contact Us
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