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Client Advisor

Employer
Macdonald & Company
Location
London
Salary
£55000 - £65000 per annum, Benefits: £55,000-£65,000+ Equity+ Bens
Closing date
14 Apr 2021
Reference
BH-46657

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Job Details

Macdonald & Company are working with a PropTech firm who are looking to appoint a Client Account Manager.
The successful candidate will work across a broad range of Real Estate organisations to ensure their clients are maximising the value of their portfolios.
 
You will be responsible for partnering with them to help them adopt the ‘PropTech’ Saas and achieve predictable business outcomes. You will track usage and adoption, provide reports, insights and best practises on how they better the platform at an account level, (e.g., opportunities for workflow improvement, best practises and sharing these with clients) and proactively help them address account level product gaps or adoption issues. You will be a partner to the sales, implementation, and product teams to ensure a coordinated approach to customers. You will also partner closely with sales on upsells, expansions, and renewals.
Other key responsibilities;
 
  • Work very closely with with clients to help them achieve the very best business outcomes
  • Identify strategies and initiatives at the account level to help clients drive engagement and achieve these outcomes. 
  • Have strong proficiency on their products and services and understand how they can be leveraged to help clients achieve desired outcomes
  • Share insights and strategies within the larger customer team on how clients can better leverage the platform.
 
This position would be great for someone who is well networked within Real Estate, is familiar with Asset Management & Leasing platforms and has a desire to be part of a rapidly growing team and wider organisation.
 
Please call Alex Moore to find out more. T:0207 318 5871 or email amoore@macdonaldandcompany.com

Company

Macdonald & Company is the leading professional recruitment consultancy for the real estate and built environment sectors globally. Established in 1994 and headquartered in the UK, we apply local knowledge with true global connection through our offices in Europe, Asia, Middle East, USA and Africa.

Our specialist teams act for every class  of organisation owning, occupying, investing, financing or advising on real estate – developers, investors, institutions, funds, banks & advisors. We are the preferred recruitment partner of RICS - the Royal Institution of Chartered Surveyors. 

Macdonald & Company is a subsidiary of the London Stock Exchange quoted Prime People Plc.

People make the difference.

We connect you to that difference.

Company info
Website
Telephone
02076297220

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