Associate Director, Advisory & Transaction Services

Build and implement the Advisory & Transaction Services department strategy

• Supervise the A&T Office Services Manager in the strategy and the day-to-day operations.
• Supervise the A&T Retails Services Manager in the strategy and the day-to-day operations.
• Manage the A&T Industrial & Logistics Services team in the strategy and the day-to- day operations.

Train the team

• Create & implement the department marketing strategy
• Create & implement the department client care strategy
• Set objectives, review quarterly the performance of each member of the team

Business Development & Client Care

• Develop and maintain relationships with key clients, owners, developers, and tenants ensuring client care programs are implemented.
• Continuously   source   business   through   cold   calling, emailing, networking, organizing marketing, and preparing pitch proposals.
• Participate to the Business Intelligence reading press and watching medias to identify potential opportunities/new entrants.
• Enhance CBRE Cambodia brand recognition and reputation over the Office, Retail & Industrial & Logistics sectors.
• Be the main point of contact for international, regional management internally and for the clients

Landlord Services - Marketing & Promoting Properties

• Conceive strategies for the sole agency buildings under A&T Services
• Lead the implementation and insure the respect of CBRE branding
• Generate business in leasing and selling properties on behalf of landlords
• Create marketing strategy and implement it, producing materials to promote the properties

Tenant Services - Transaction Management for Key Accounts

• Respond to inbound enquiries for office space availability, prices, lease terms, etc;
• Recognize client needs and expectations and responding to these efficiently and professionally, offering a high level of customer service
• Conduct site inspections to assess viability and potential for selling and leasing
• Negotiate commercial terms and conditions on behalf of your client
• Support the client for the legal document negotiation
• Building a solid track record in your market hitting revenue targets and leading from the front

Analytic Management

• Track the activity over the Office, Retail and Industrial & Logistics real estate market
• Build a database to produce accurate figures about the market
• Enhance Salesforce culture within the entire company
• Provide accurate data to Research & Consulting department in order to produce quarterly MarketView
• Record and report the weekly activity over the Office, Retail and Industrial &
• Logistics teams
• Support the company growth and structuration, participate to Monthly Steering Group meetings

Other duties

• Supervise legal, reviewing all legal documents of the team, to ensure the English accuracy, the respect of international standards, the protection of CBRE Cambodia liability.
• Enhance ethics, values and standards ensuring its application within the team
• Any other duty assigned by the BoD.

Key work allocation:

• A&T Office Services - 70%
• A&T Retail Services - 20%
• A&T Industrial & Logistic - 10%