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Head of Operational Asset Management and Lifecycle Replacement Programme

HM Revenue and Customs (HMRC)
Multiple Locations (see advert text)
Dependant on Location (see advert text)
Closing date
8 Feb 2023

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Head of Operational Asset Management and Lifecycle Replacement Programme

Ref: 259743

Salary: £52,598 - £66,712

National salary: £52,598 - £59294. London salary: £59,182 - £66,712.

Job grade: Grade 7

Location: Belfast, Birmingham, Bristol, Cardiff, Croydon, Edinburgh, Glasgow, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Nottingham, Stratford

Job summary

Are you looking for an organisation that cares about the work-life balance of its workforce? An employer who offers structured personal development, progression opportunities and outstanding training? Well look no further!

At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We do this by taking equality, diversity and inclusion into account in everything we do.

Diverse perspectives and experiences are critical to our success and we welcome and encourage applications from all people from all backgrounds with the relevant experience and skills.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. What’s more, our flexible working conditions are available to everyone regardless of working pattern giving you even more control over your work-life balance.

Job description

To achieve a best in Government Asset Management function through a financially sustainable model, delivering excellence and working across the HMRC Estate directorate to develop and deliver a NET Zero Estate by 2040.

To deliver full assurance to senior leaders around HMRC Estate’s asset portfolio. Achieve best in Government Asset Management function in a financially sustainable model, delivering excellence and working across the HMRC Estate directorate to develop and deliver a NET Zero Estate by 2040. Development and delivery of Lifecycle Replacement Programmes, reporting against the Strategic Asset Management Plan. Working with key stakeholders in Estates to create a ‘one estate’ approach and representing HMRC Estates across Government LCR/Asset Management and external forums, capturing industry best practice to maximise HMRC’s workplace environment.

Person specification

Here are some of the things you'll be responsible for as our Head of Operational Asset Management and Lifecycle Replacement Programme:

Responsible for preparing the short 1 year, medium 3 years and long-term 5 – 10 years Lifecycle Replacement Programme in a complex and dynamic environment. Use innovative thinking and application to navigate through complex problems on a number of levels i.e., conflicting strategy, business objectives, people, building reliability and functionality. Achieved by developing and managing a programme of condition surveys.

Responsible for the planning and management of a delegated budget est. £5 – 10Mil / year. Which they will be responsible for forecasting and reporting on committed and actual spend. Ensuring options are built into the programme to allow increased spend or reduced spend if in year savings need to be made, whilst ensuring the estate remains functional and resilient. Making all major decisions within the remit of Asset Management.

Responsible for managing inhouse or external resource, the future ambition is to build on this pot to reduce reliance on consultants. Where required leading with the support of commercial to procure in consultant services/frameworks to aid in the overall asset management. This will extend to building and managing and inhouse asset management team in the near future.

The role holder will have excellent commercial acumen and will be required to smooth programme spend and resource to ensure value for money spend, affordability, efficiency and support wider estates resource planning.

Responsible for developing and creating a monthly report detailing risk, issues, and financials for consumption by senior leaders and providing updates against the Strategic Asset Management Plan.

Developing and managing the relationships with key stakeholders across estates inc. Property, PPD, Sustainability Team, Workplace Ops, BIM Teams etc ensuring all the necessary feedback loops are developed to create a one estate approach.

Representing HMRC and its interests in the wider Government LCR / Asset Management forums and external Asset Management events.

Working with external consultants to develop the professional approach and deploying industry best practice in to the HMRC environment.

Lead and develop Maintenance standards i.e., SFG20, Business Focused Maintenance (BFM) Condition Based Maintenance (CBM) to achieve VfM spend whilst managing the risk profile.

Essential Criteria

  • Extensive knowledge and demonstrable application of Property Legislation i.e., Planning, Building Control, Statutory Compliance, Commercial Landlord and Tenant. Ensuring relevant factors are considered when preparing the LCR Programme
  • Excellent knowledge and understanding of building fabric and Mechanical and Electrical disciplines
  • Commercial and financial awareness with proven knowledge of budgetary control
  • Demonstrable knowledge of the structure of FM contracts with relevance to understanding lifecycle requirements
  • Have exceptional leadership skills, modelling a strong performance culture.

Essential Qualifications

  • You will need to hold a gegree level or equivalent professional qualification, in a relevant discipline RICS or CIOB.


  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%.

Closing date: 11:55pm on Wednesday 8th February 2023.


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