This job has expired

Operations Manager - Property Development

British Heart Foundation
London Office & Home / Claygate Office & Home
£45,000 - £47,500 p/a + benefits
Closing date
12 Feb 2023

All Locations: Dual - London office & home , Dual - Claygate office & home

Salary Details: £45,000 - £47,500 p/a + benefits

Hours Per Week: 35

Closing Date: 12 Feb 2023

Vacancy type: Permanent

The opportunity

We have an exciting opportunity for an Operations Planner to join our growing Property Development team.

As Operations Planner you’ll be responsible for a portfolio of building and maintenance services relating to the development and running of a large-scale retail estate of circa 700 sites ensuring these services are delivered to a standard of excellence. 

Day-to-day, you will lead projects from start to end, from assisting with the business case and project set up, through supplier selection, to delivery and handover to ‘Business as usual’, including post-project benefits measurements, and post implementation review.

You'll understand and report on building and maintenance lead activity in an effective way, both at a strategic and operational level, in order to set annual budgets and allocate resource appropriately.

Playing a key role in the Property Development team, you'll help to assess performance and progress against organisational plans, assessing the impact they are having and helping to improve our overall performance.

Working on several projects concurrently, you will work collaboratively across Retail, Property & Estates, Finance and other business partners from the wider organisation in order to sustain a smooth and productive retail function.

Working arrangements

This is a blended role, where your work will be dual located between your home and our Claygate, Surrey & London office. 

Excited by the role, but not sure you tick every box? You may need a little more help balancing your work and home life, so please feel free to explore the flexibility you may need with us at the application or interview stage.  

About you

As our ideal candidate you’ll have a proven track record of delivering successful end-to-end building and maintenance related projects, preferably in a retail environment. You will have extensive knowledge of agile concepts and methodologies and/ or a Project Management qualification in one or both of PRINCE2 or Agile.

You will have strong analytical skills and experience using MS Office tools in order to produce standard project documentation, budgets and reports.

Strong communication and teamwork skills are vital as you’ll manage several projects involving a high degree of internal and external stakeholder involvement.

You will be innovative and resilient as you drive significant change and progress within the business.

About us

When it comes to retail, we are leaders in the sector. We have over 700 stores across the UK and ongoing expansion plans. We serve 60 million customers each year. We’ve regularly delivered annual profits of up to £30 million that fund pioneering research into heart and circulatory diseases. We couldn’t do it without our people who run a seamless operation, get a kick out of finding brilliant products, and deliver a first-rate customer service.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.


To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

Please note interviews will be held over Microsoft Teams.

How to apply 

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. 

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert