Property Services Manager

This is a crucial role to make sure we have an exceptionally high-quality housing offer for clergy and to let.  Our housing portfolio of c.180 homes is worth £45m.  We need to maintain our asset base as an important resource for our diocese. We want our clergy to have a safe, warm comfortable, sustainable home.

To achieve our vision we are looking to

1. raise the standard of each clergy home to a defined and measurable “Safe, warm, comfortable and sustainable homes” standard by 31st December 2025 
2. implement a Clergy Housing Service Standard offering high satisfaction to all stipendiary clergy 
3. deliver a reliable, trusted and high quality maintenance and repair service offering consistently high standards and value for money 
4. be 100% compliant with all of our compliance obligations including gas safety, electrical checks and fire safety 
5. develop a roadmap to carbon net-zero for clergy housing by 2030   

From 2023 to 2025 we aim to establish three programmes of improvement work. 

• Move in programme 
• Cyclical maintenance programme 
• Inspection and planned maintenance programme 

We will also continue the focus on required compliance work  

From the beginning of 2023 we will start operating 2 information systems 

• FixFlo – repair reporting and management 

• xLedger – financial management (including improved financial procedures and controls) 

The postholder will be looking at delivering these objectives being responsible for a day to day budget of around £950k alongside tranches of an investment budget worth up to £2m over a period of five years.

The postholder will also be needed to support and advise on the repair and management of closed churches.

The post holder will manage our Clergy Housing Officers

Key Tasks

1. To oversee a managed programme of condition surveys of our housing stock
2. To oversee the clergy move in/move out process ensuring homes are in a decent standard for letting and the next incumbent.  
3. To project manage relevant work. To prepare and manage capital and revenue budgets for the planned and reactive maintenance. To manage those budgets and provide management information to the relevant committee.
4. To develop, introduce and oversee appropriate policies for the good management of our stock.  
5. To prepare work schedules and tender documents and project manage any related processes
6. To develop and promote excellence in the Clergy Housing service helping set high standards and expectations.  To monitor and provide feedback on performance against those standards.  To develop mechanisms to support this area.
7. To proactively oversee the letting process for vacant housing.
8. To provide management and customer information to the Clergy Housing Committee and (where necessary) the Diocesan Board of Finance.
9. To ensure the diocese is compliant with our statutory and health and safety requirements with regard to our housing portfolio  
10. To oversee our repair’s contractors to ensure quality of work and customer service standards.  To negotiate and procure work and contractors to the best value for our diocese. To inspect work carried out by contractors and maintain our quality assurance process.  
11. Liaise with any specialist contractors we need to help deliver our aims.
12. To oversee the routine repairs and improvement of bishops’ residences in liaison with the appropriate budget holder.  
13. To manage information on our property database using this as a key planning, budgetary and reporting tool.  
14. To manage our Clergy Housing Officers and liaise with others over the delivery of a quality, responsive service.  
15. To input into the strategy for clergy housing as owned by the clergy housing committee  
16. To carry out CPD and be conversant in current best practice

For any further information please contact: 

Rev Canon Stuart Haynes

Assistant Diocesan Secretary and Director of Communications

stuart.haynes@liverpool.anglican.org

Mobile: 07534218122

The post holder must be in sympathy with the aims and ethos of the Church of England.

This job description does not form part of your contract of employment.