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Chartered Valuation Surveyor

Valuation Office Agency (VOA)
Nationwide opportunities
National: £42,840 or £44,714 (min 2 yrs PQE) London: £46,665 or £49,200 (min 2 yrs PQE)
Closing date
24 Apr 2023

Job Details


Birmingham, Bristol, Cambridge, Canary Wharf, Cardiff, Carmarthen, Colchester, Croydon, Durham, Eastbourne, Exeter, Folkestone, Hull, Lancaster, Leeds, Liverpool, Manchester, Norwich, Nottingham, Oxford, Plymouth, Preston, Sheffield, Southampton, St Austell, Stoke-on-Trent, Swansea, Wembley, Wrexham, Newcastle-upon-Tyne

About the job

The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers. We are one of the largest employers of surveyors in the country offering access to a whole host of learning and development opportunities to support your career development.

At the heart of the agency, we are committed to providing our people with a work environment which is accommodating and accessible to all. We value diversity and inclusion and prioritise equality in everything we do. Our people are encouraged to bring their whole selves to work within a culture that values different perspectives to help tackle complex problems, promote innovation, and deliver stronger decision making, in a safe and supportive environment. Applicants are welcomed from a diverse range of backgrounds to join our organisation as this enables us to be representative of the communities that we serve.

We’re looking for talented Chartered Surveyors who are eager to contribute to vital public services and assist us to deliver taxation and benefits support to the government and local authorities. You should be able to manage a complex workload within specialist teams and work closely with colleagues across the region.

We are eager to hear from a wide range of people including those of you who are:

  • Experienced surveyors looking to develop your professional experience.
  • Newly qualified.
  • At a point in your career where you need to work more flexibly or part-time to accommodate your home responsibilities or stage in life.

Job description

As a Chartered Valuation Surveyor, you’ll be responsible for valuations, negotiations and providing property related advice. You'll manage large caseloads, undertake site inspections, oversee the quality assurance process and represent the Valuation Office Agency at tribunal.

Throughout the process, you’ll maintain our high standards for quality, delivering to often demanding deadlines. Your skills and experience will enable us to provide an efficient, effective service right at the heart of the public interest.

You could be posted in several areas across the agency including the National Valuation Unit (NVU), the Regional Valuation Unit (RVU) and the Chief Valuer Group (CVG). Please refer to the attached candidate pack for a brief overview of each business area.

Our Chartered Surveyors have the freedom to manage their own diaries and are empowered to deliver under their own autonomy. We trust our people and look forward to welcoming your skills into our surveying community.

Person specification

The successful candidate will be expected to have:

  • The ability to manage your valuation caseload effectively.
  • The ability to provide property valuation to support local and national taxations.
  • Identifying, escalating, mitigating or managing risks and issues.
  • Willingness to appear at Valuation Tribunal, and potentially Upper Tribunal (Lands Chamber) as required.
  • The confidence to act as the Lead Valuer, giving technical and valuation advice and guidance to other colleagues.

Essential Requirements

We are looking for candidates who:

  • Are either; experienced surveyors possessing MRICS/FRICS or IRRV (hons) qualified in the valuation or real estate pathways.
  • Have excellent interpersonal and communication skills.

Desirable Requirements

Candidates should be aware that the requirements listed below are desirable only and will not affect your application should you not have relevant experience in these areas.

  • Possess relevant experience gained in an ‘at scale’ commercial or public sector environment.
  • Experience of undertaking valuations for non-domestic rating.


MRICS/FRICS or IRRV (hons) qualified in the valuation or real estate pathways.


MRICS/FRICS or IRRV (hons) qualified in the valuation or real estate pathways.


We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Delivering at Pace
  • Developing Self and Others

Technical skills

We'll assess you against these technical skills during the selection process:

  • We will also assess your technical ability where we will look for evidence of relevant expertise, experience and understanding of surveying and valuation based on the Government Property Profession (GPP) Career Framework.


The VOA operates a Flexible Working policy, allowing you to balance your work and personal commitments.  

The VOA also operates Hybrid Working – your role will be a combination of office and home working.   

We offer a generous leave allowance that starts at 25 days and goes up to 30 days after 5 years’ service. 

  • Pay – In the last few years, we have increased both the minimum and maximum pay points for everyone in the VOA. 
  • Pension - We make contributions to our colleagues’ Alpha pension equal to at least 26% of their salary. Please click on this link for further information Civil Service Pension 
  • Family friendly policies – Our maternity, adoption or shared parental leave encompasses 26 weeks with full pay followed by 13 weeks statutory pay and a further 13 weeks unpaid at your discretion. We also offer paternity leave of 4 weeks at full pay. 
  • Personal support – We offer extensive special leave to help balance your life and work commitments, a variety of non-financial rewards (including a Cycle to Work scheme of up to £4000) and we work with professional providers to provide occupational health and full mental and physical wellbeing services.  
  • Coaching and development – We are committed to continuous professional and personal development. You will be supported by colleagues with a wealth of knowledge and experience to continually grow in your role.  

Download the Employee Value Proposition for full details of the benefits of being a VOA employee at:


About Us

The Valuation Office Agency (VOA) provides valuations and property advice to support taxation and benefits to the government and local authorities in England, Wales and Scotland. It also provides valuation and surveying services to public sector bodies.



The VOA’s work covers these core areas:

  • Compiling and maintaining lists of council tax bands for 26 million domestic properties
  • Compiling and maintaining lists detailing the rateable value of 2.1 million commercial properties for business rates
  • Advising ministers on valuation, property matters and benefits
  • Providing independent and impartial valuation and professional property advice across the public sector

We’re proud to have helped millions of people to pay the correct property taxes and receive the right financial support.

We have a unique role in contributing significantly to public services and you will play an important part in this.



What is the VOA?

The Valuation Office Agency (VOA) is an executive agency of HM Revenue & Customs. Our valuation work covers every domestic and commercial property in England and Wales, from your favourite restaurant to your local football stadium. We’re proud to have helped millions of people to pay the correct property taxes and receive the right financial support. Our work is vital to the collection of over £50 billion of revenue which goes back into communities. We also help determine fair rents and housing allowance received, as well as undertaking property valuation work for a range of public sector clients.

We are the public sector’s property valuation experts and advisers. Our valuations underpin the collection of property- related national taxes and benefits and we also provide valuation advice to support other public sector bodies.

Our valuation work encompasses every domestic and commercial property in England and Wales so you will have the opportunity to gain new skills as well as applying the knowledge and experience you’ve already acquired in your career.


For further information about VOA, please visit our LinkedIn page.

If there aren't currently any campaigns live, please check back regularly as the Valuation Office Agency is always looking for qualified chartered surveyors to join our growing and diverse organisation.

We also run regular campaigns for our surveying development schemes including Level 3 and Level 6 apprenticeships, graduate recruitment and surveying work placement opportunities.

Find Us
Valuation Office Agency (VOA)

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