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Technical Advisor - Local Taxation

Valuation Office Agency (VOA)
Nationwide opportunities
£53,040 pa
Closing date
16 Jun 2023

Job Details


Birmingham, Bristol, Cambridge, Cardiff, Carmarthen, Colchester, Durham, Eastbourne, Exeter, Folkestone, Hull, Lancaster, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Norwich, Nottingham, Oxford, Plymouth, Preston, Sheffield, Southampton, St Austell, Stoke-on-Trent, Swansea, Wrexham

Job summary

The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers. We will provide you with access to a whole host of learning and development opportunities to support your career development.

At the heart of the agency, we are committed to providing our people with a work environment which is accommodating and accessible to all. We value diversity and inclusion and prioritise equality in everything we do. Our people are encouraged to bring their whole selves to work within a culture that values different perspectives to help tackle complex problems, promote innovation, and deliver stronger decision making, in a safe and supportive environment. Applicants are welcomed from a diverse range of backgrounds to join our organisation as this enables us to be representative of the communities that we serve.

We’re looking for talented people who are eager to contribute to vital public services and assist us to deliver taxation and benefits support to the government and local authorities. Your skills and experience will enable us to provide an efficient, effective service right at the heart of the public interest.

Our senior Leaders have the freedom to manage their own diaries and are empowered to deliver under their own autonomy. We trust our people and look forward to welcoming your skills into the VOA community.

Job description

We are recruiting for a highly skilled Technical Advisor to provide technical leadership and support across the Valuation Office Agency. You will work as part of a team of technical advisors who are passionate about the work they do and how they work together as an efficient, effective and collaborative unit.

You will have the opportunity to work on unique, challenging and extremely technical cases. This will include collaborating with solicitors, barristers as well as providing advice on technical and legal issues across the VOA.

You’ll have the autonomy to manage your time and workload as well as independently managing and resolving complex and sensitive cases.

Your remit will be to manage litigation cases for example complex case hearings at Valuation Tribunal and appeals to the Upper Tribunal (Lands Chamber) under simplified procedures, and High Court. This may also entail appearing as advocate on behalf of the Valuation Officer / Listing Officer (VO/LO) In addition, you will provide technical, legal and valuation advice across the VOA.

Key Responsibilities:

  • To provide case management of litigation, for example complex case hearings at Valuation Tribunal and appeals to the Upper Tribunal (Lands Chamber) under simplified procedures, and High Court. This may also entail appearing as advocate on behalf of the VO/LO.
  • Completion and managing litigation using sound analytical skills to resolve the most complex or sensitive cases.
  • Contribute to the development of technical and procedural guidance, including creating a collective and consistent understanding of procedure and approach.
  • Carry out research, analysis and evaluation of issues, identifying options and determining the associated risks.
  • To identify, escalate and mitigate/manage risks and issues appropriately. Linking information and data from different sources and contacts to surface underlying trends and evolving risks and issues and ensuring that these are raised at the right level.
  • To develop and/or deliver technical updates/presentations, to assist with building capability in the wider VOA.
  • Travel to London or elsewhere will be necessary to liaise with HMRC solicitors, Counsel, to attend tribunal hearings and deliver presentations to internal customers and external stakeholders.
  • Support development and change by providing relevant technical advice, working with colleagues in transformation and change teams to deliver NDR reforms, CT Wales reform, Business System Transformation and other developments requiring technical input as required.

Person specification

We are looking for someone who has considerable technical expertise to include case law, legislation, codes of practice and professional standards.

You will also have strong interpersonal and communication skills, be able to give advice and explain complex information clearly.

Essential Requirements 

  • Full RICS, IRRV
  • Ability to interpret and apply general legislation and case law for both Rating and Council Tax, as well as understand and comply with statutory and non-statutory requirements arising from legislation, case law, codes of practice and professional standards.
  • Demonstrate ability to apply professional expertise to analyse, evaluate and interpret wide sources of evidence in order to reach sound conclusions.
  • To proactively keep technical knowledge up-to-date and use it to provide advice and guidance as well as sharing with the team.
  • Championing change and new ways of working
  • The ability to build trusted and credible relationships with peers and indirect reports.
  • Sound stakeholder management and influencing skills – experience of negotiating, consulting and interpersonal skills to achieve mutually acceptable solution
  • The ability to identify risks for the future and propose solutions ahead of risks becoming issues.







We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Communicating and Influencing
  • Managing a Quality Service
  • Leadership

Technical skills

We'll assess you against these technical skills during the selection process:

  • You will be asked 3-4 questions about your technical knowledge.


The VOA operates a Flexible Working policy, allowing you to balance your work and personal commitments.

The VOA also operates Hybrid Working – your role will be a combination of office and home working. 

We offer a generous leave allowance that starts at 25 days and goes up to 30 days after 5 years’ service.

  • Pay – In the last few years, we have increased both the minimum and maximum pay points for everyone in the VOA.
  • Pension - We make contributions to our colleagues’ Alpha pension equal to at least 26% of their salary. Please click on this link for further information Civil Service Pension
  • Family friendly policies – Our maternity, adoption or shared parental leave encompasses 26 weeks with full pay followed by 13 weeks statutory pay and a further 13 weeks unpaid at your discretion. We also offer paternity leave of 4 weeks at full pay.
  • Personal support – We offer extensive special leave to help balance your life and work commitments, a variety of non-financial rewards (including a Cycle to Work scheme of up to £4000) and we work with professional providers to provide occupational health and full mental and physical wellbeing services.
  • Coaching and development – We are committed to continuous professional and personal development. You will be supported by colleagues with a wealth of knowledge and experience to continually grow in your role.
  • Essential Equipment - VOA will support everyone to get additional essential kit and equipment, to make sure they have a suitable and safe home working environment.

Download the Employee Value Proposition for full details of the benefits of being a VOA employee at:

For further information and application details follow the 'Apply' button.


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Learn more about this company

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