Birmingham, Bristol, Cambridge, Canary Wharf, Cardiff, Carmarthen, Colchester, Croydon, Durham, Eastbourne, Exeter, Folkestone, Hull, Lancaster, Leeds, Liverpool, Manchester, Newcastle, Norwich, Nottingham, Oxford, Plymouth, Preston, Sheffield, Southampton, St Austell, Stoke-on-Trent, Swansea, Wembley, Wrexham
About the job
The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers. We’re one of the largest employers of surveyors in the country offering access to a whole host of learning and development opportunities to support your career development.
We’re looking for talented Chartered Surveyors who are eager to contribute to vital public services and assist us to deliver taxation and benefits support to the government and local authorities. You should be able to manage a complex workload within specialist teams and work closely with colleagues across the region.
Applications are welcomed from RICS or IRRV members who are qualified in the Valuation, Real Estate or Rural Pathways.
At the heart of the agency, we are committed to providing our people with a work environment which is accommodating and accessible to all. We value diversity and inclusion and prioritise equality in everything we do. We encourage our people to bring their whole selves to work within a culture that values different perspectives to help tackle complex problems, promote innovation, and deliver stronger decision making in a safe and supportive environment. We therefore welcome applicants from a diverse range of backgrounds to join our organisation and enable us to be representative of the communities that we serve.
We are eager to hear from a wide range of people including those of you who are:
- Experienced surveyors looking to develop your professional experience.
- Newly qualified.
- At a point in your career where you need to work more flexibly or part-time to accommodate your home responsibilities or stage in life.
Our surveyors have the freedom to manage their own diaries and are empowered to deliver under their own autonomy. We trust our people and look forward to welcoming your skills into our VOA property community.
Chartered Valuation Surveyor – Role Overview
As a Chartered Valuation Surveyor, you’ll be responsible for valuations, negotiations and providing property related advice. You'll manage large caseloads, undertake site inspections, oversee the quality assurance process, and represent the Valuation Office Agency at tribunal.
You could be posted in several areas across the agency including the National Valuation Unit (NVU), the Regional Valuation Unit (RVU) Chief Valuer Group (CVG) and District Valuer Services (DVS) which is the commercial arm of the business, operating in competition with the private sector. Please refer to the attached candidate pack for a brief overview of each business area.
Our Chartered Surveyors have the freedom to manage their own diaries and are empowered to deliver under their own autonomy. We trust our people and look forward to welcoming your skills into our surveying community.
Please note, these might vary slightly depending on which area of the Agency you are posted to.
- Providing technical valuation and property advice to clients and be able to manage your caseload effectively, delivering quality work.
- Identifying, escalating, mitigating, or managing risks and issues.
- Providing property valuation advice to support local and national taxations.
- Appearance at Valuation Tribunal, and potentially Upper Tribunal (Lands Chamber) as required.
- The confidence to act as the Lead Valuer, giving technical and valuation advice and guidance to other colleagues.
- Marketing sector specific services and being responsible for maintaining and developing client relationships.
- Providing quotes to clients and accurately recording time spent on cases for charging purposes and delivery.
- Supporting and developing our pipeline of trainee surveyors and having oversight of their journey through their APC and coaching peers.
You should be able to manage a complex workload within specialist teams and be prepared to work closely with colleagues across the region to deliver for our clients.
Throughout the process, you’ll maintain our high standards for quality, delivering to often demanding deadlines. You will enjoy a varied role that includes regular property inspections and travel, and your skills and experience will enable us to provide an efficient, effective, service right at the heart of the public interest.
We are looking for candidates who:
- Are either; experienced surveyors possessing MRICS/FRICS OR IRRV (hons) qualified in the valuation or real estate pathways.
- Have excellent interpersonal and communication skills.
- For some roles you will be required to hold a full driving license
- Are willing to travel as some overnight stays may be required.
- For some roles, candidates must be eligible to join the RICS Valuer Registration Scheme (VRS), criteria as determined by the RICS is as follows:
Please ensure that you signpost whether you are eligible to join the RICS Valuer Registration Scheme in your application.
Full MRICS, FRICS or IRRV (hons) Qualification. Eligible to join the RICS Valuer Registration Scheme (VRS), criteria as determined by the RICS as per the following link:
MRICS, FRICS or IRRV
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Delivering at Pace
- Developing Self and Others
We'll assess you against these technical skills during the selection process:
- We will also assess your technical ability where we will look for evidence of relevant expertise, experience, and understanding of surveying and valuation.
Alongside your salary of £44,768, Valuation Office Agency contributes £12,087 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
The VOA operates a Flexible Working policy, allowing you to balance your work and personal commitments.
The VOA also operates Hybrid Working – your role will be a combination of office and home working.
We offer a generous leave allowance that starts at 25 days and goes up to 30 days after 5 years’ service.
- Pay – In the last few years, we have increased both the minimum and maximum pay points for everyone in the VOA.
- Pension - We make contributions to our colleagues’ Alpha pension equal to approximately 27% of their salary. Please click on this link for further information Civil Service Pension
- Family friendly policies – Our maternity, adoption or shared parental leave encompasses 26 weeks with full pay followed by 13 weeks statutory pay and a further 13 weeks unpaid at your discretion. We also offer paternity leave of 4 weeks at full pay.
- Personal support – We offer extensive special leave to help balance your life and work commitments, a variety of non-financial rewards (including a Cycle to Work scheme of up to £4000) and we work with professional providers to provide occupational health and full mental and physical wellbeing services.
- Coaching and development – We are committed to continuous professional and personal development. You will be supported by colleagues with a wealth of knowledge and experience to continually grow in your role.
- Essential equipment - VOA will support everyone to get additional essential kit and equipment, to make sure they have a suitable and safe home working environment.
Download the Employee Value Proposition for full details of the benefits of being a VOA employee at: