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Head of Repairs and Maintenance

Midland Heart
Birmingham, West Midlands
£82,120 per annum
Closing date
26 Nov 2023

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Head of Repairs and Maintenance

Location: Birmingham, Bath Row, B15 1LZ

Salary: £82,120 per annum

Hours: 35 hours per week

Contract Type: Permanent, Full Time


The Role

Being a first-class landlord to our tenants through the provision of safe, secure, and well-maintained homes is at the core of what we do. Joining us as our Head of Repairs and Maintenance you'll play a key role in ensuring that we continue to deliver the high-quality homes and services our valued tenants deserve.


Working collaboratively, you’ll use your experience of delivering high volume repairs and maintenance works to ensure we deliver a sector leading professional service to our tenants, with responsibilities including, but not limited to:

  • The delivery of day-to-day repairs, void repairs, disrepair, structural repairs, insurance works and disabled adaptations installations.
  • Leading and developing the performance and capability of our internal repairs team of over 100 colleagues.
  • Introduce new ways of working that will improve the service to tenants and improve business efficiency, with a key focus on maximising front line productivity, cost control and the overall customer experience.


Our ideal candidate?  You’ll be educated to degree level or possess the equivalent technical level of expertise demonstrated through your work experience. Importantly, you’ll have significant experience of operational management in construction or maintenance related sector, delivering high volume repairs & maintenance works, managing both direct labour and a muti-discipline supply chain. You’ll have strong commercial acumen, with a proven track record of leading teams to deliver on their commitments.


Who are Midland Heart? We’re one team working together for our tenants. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Our colleagues deliver services from the location that they are best delivered on any given day. This means that you should expect to work from a Midland Heart site as a minimum 3 days week (on average).


Applications close at midnight on 26th November 2023.
Suitable candidates will be invited to participate in an initial interview week commencing 4th December 2023, with those who pass this initial stage being invited to a final stage assessment, currently scheduled to take place week commencing 11th December 2023.


We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

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