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Technical Surveying Manager

e.surv Chartered Surveyors
Lucrative + Car + Incentives + PLC Benefits
Closing date
5 Mar 2024

Job Details

Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land’s End to John O’Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.

We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.

We are now recruiting for two Technical Surveying Managers (specialising in Technical Lending) on a full time basis.

The role would suit an experienced AssocRICS, MRICS or FRICS surveyor looking for a new opportunity and the chance to be the technical face of e.surv for our lender clients. You will interact with lenders, operations, the wider risk and audit team and provide technical guidance to external clients.

Occasional national travel may be required with presence in the Kettering Office to suit business needs.

Main Accountabilities:

  • Maintain and enhance e.surv’s outward facing contact for lenders​.
  • Attend lender meetings​.
  • Deliver regular presentations at lender and regional conferences.​
  • Supporting lender clients with technical guidance and their individual policy requirements
  • Monitor and react to industry news/policy changes​.
  • Contribute to articles and analysis of industry press on a range of issues affecting the sector including detailed analysis on key aspects of the housing market.
  • Create and issue regular guidance to external clients. ​
  • Support Strategic Relationship Managers as requested.​
  • Support testing of new workflows, mapping and new technologies.
  • Answer technical queries within SLA agreement.
  • Support Learning and Development in creating learning material for lender compliance​.
  • Have an understanding of Audit & Quality compliance.
  • Input on contract renewals/tenders.
  • Support internal risk reports and dashboards used across the business.
  • Become a Subject Matter Expert for your allocated lenders​.
  • Contribute to quarter end, month end and key milestone reporting.
  • Use analytical skills to  interpret and analyse data, identify trends, and generate actionable recommendations to inform and guide strategic decisions to management​.
  • Work closely with Customer Care to mitigate against and reflect on indemnity claims and the Post Valuation Query team to reduce the number of queries into the business.

Knowledge and Expertise:


  • Detailed knowledge of RICS “Red Book” requirements.
  • Knowledge of current trends and emerging issues in the residential surveying and valuation sector.
  • Regular national travel will be required.
  • The ability to interpret Management Information and work with internal IT systems.


  • Minimum of 5 years’ experience in residential surveying and valuation market.
  • Understanding of the 'end to end' mortgage origination process. 


  • Proven experience of working as part of a team of remote and office based qualified surveyors.
  • Experience of producing technical guidance for a wide audience of clients and internal stakeholders.
  • Desire to improve the reputation and success of the business.
  • Demonstrable experience in promoting a culture of compliance within the business.
  • Comply with statutory and legal requirements by observing company policies and procedures.


If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Mike Brett on 07767 100622 or – alternatively apply with your CV and covering letter for a quick response.

PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.


e.surv Chartered Surveyors is the country's largest provider of residential valuation services. That means we do more valuations for lenders than any other surveyor in the UK. To put it into numbers we complete one valuation every four minutes.

We're part of the LSL Property Services PLC Group of companies, which includes household names YOUR MOVE and Reeds Rains, as well as the mortgage broker network First Complete. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.

Our business started in 1987, when e.surv was part of General Accident, but wasn't formally separated as a business from the Estate Agency division until 1992. in 1999 we rebranded from GA Valuations to become e.surv Chartered Surveyors. With the dawn of the new millennium we took our first internet booking, and since then we've been tracking and reporting everything online.

It wasn't until 2004 when e.surv, and sister company, YOUR MOVE left Norwich Union to create LSL Property Services PLC, which has continued its expansion through the acquisition of Reeds Rains Estate Agency, Homefast Property Lawyers, St Trinity Asset Management (formerly Halifax Corporate Services) and Templeton LPA. In 2006 LSL Property Services was listed on the UK Stock Exchange in a £220m floatation.

As a business, we have remained profitable despite experiencing the worst conditions in the UK housing market for over 25 years, and in 2010 and 2012 we were voted the Valuer / Surveyor of the Year at the Mortgage Strategy Awards, since then we have amassed a list of awards including the “Mortgage Solutions” Equity Release Valuer of the Year award, two years in succession 2014/2015..

Our most recent achievements are in the development of a revolutionary iPad Surveyor reporting software. Exciting times at e.surv – come and take a look for yourself.


Company info
Orion House
NN15 6PP

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