Associate Director of Property Management

About Us:
A leading real estate firm with a strong presence in Worcester and the surrounding regions. They pride themselves on an innovative approach to property management and our commitment to delivering exceptional service. We are seeking an experienced and motivated Associate Director of Property Management to join the team and lead the property management division to new heights.

Role Overview:
As the Associate Director of Property Management, you will be responsible for overseeing the property management operations, ensuring the highest standards of service delivery, and driving the strategic growth of our portfolio. This leadership role requires a seasoned professional with a passion for property management and a proven track record in managing diverse property portfolios.

Key Responsibilities:

• Lead and manage the property management team, providing guidance, mentorship, and professional development opportunities.
• Develop and implement strategic plans to enhance the efficiency and effectiveness of property management services.
• Oversee the day-to-day operations of the property management division, ensuring compliance with all regulatory requirements and company policies.
• Foster strong relationships with clients, tenants, contractors, and other stakeholders to ensure exceptional service delivery and client satisfaction.
• Manage financial performance, including budgeting, forecasting, and reporting on key performance indicators.
• Identify and pursue opportunities for portfolio growth and expansion, including new business development and client acquisition.
• Ensure the timely resolution of property management issues, maintaining a high level of tenant satisfaction.
• Stay current with industry trends, regulations, and best practices to continuously improve service delivery.

Requirements:

• A degree in Property Management, Real Estate, Business Administration, or a related field.
• A minimum of 7 years of experience in property management. 
• Strong knowledge of property management principles, practices, and regulations.
• Proven ability to lead and motivate a team, with excellent interpersonal and communication skills.
• Demonstrated experience in financial management, including budgeting and financial reporting.
• Strategic thinker with the ability to drive growth and improve operational efficiency.
• Proficiency in property management software and other relevant technology.
• MRICS or equivalent professional qualification is preferred.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package including health insurance, pension plan, and professional development support.
• Opportunity to lead a dynamic team within a well-established and respected firm.
• Collaborative and supportive work environment with a focus on innovation and excellence.